Our satisfaction guarantee! If you’re not completely happy with your purchase, please let us know and we’ll try to put things right, arrange an exchange, or issue a full refund of the purchase price. We will send you a free return shipping label and RMA ( A return merchandise authorization ) for all authorized returns on orders made in our online store.
We are not able to accept any returns more than 30 days after the original purchase date, except at the discretion of our customer service team. Re-stocking or return processing fees may be applied, and return shipping costs will not be covered, on any returns made after 30 days. Sorry, but we are not able to accept any returns on expired products.
If you purchased directly at https://royaldogchew.pet/ in the past 30 days:
If you purchased from one of our authorized resellers in the past 30 days:
Royal dog chew is an all-natural and organic by default hard cheese that is made from yak or cow milk. Contains no chemicals, no preservatives, and no additives. The chew maintains high protein content, and a very low fat. Our production facilities operate under strict hygiene conditions and are undergoing the process of Organic Certification as per NOP-USDA, EEC-Europe and NPOP-India under Lacon-GMBH (Germany)